Privacy Policy
Information we collect
Personal information you provide directly, such as your name, email address and contact number when you request a callback; service information, such as the ZIP code you check and the providers or plans you view; and technical data gathered automatically, such as device and browser details, pages viewed and data from cookies or similar technologies.
How we use your information
To provide and manage the Services, including matching you with providers serving your area and responding to callback requests; to communicate with you about your request; to analyze usage patterns so we can improve the site; and to meet legal obligations, enforce our terms and detect fraud or misuse.
Information sharing and disclosure
We share information with service partners and vendors only as needed to operate the Services (such as hosting and analytics providers), who must protect it and use it only on our behalf; with the provider you choose, when you ask us to arrange or facilitate an order; when required by law, court order or to protect our legal rights; and with a successor business in the event of a merger, acquisition or asset sale, with notice of any change in ownership or use.
What we never do
We do not sell your personal information, and callback details are used for one purpose: contacting you about your request.
Data security
We use encryption in transit, access controls on a need-to-know basis and regular review of our security practices. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
Your rights and choices
You may request access to, correction of, or deletion of your personal information, or object to certain processing, by contacting us through the callback form. You can opt out of any marketing communication at any time; service-related messages about an active request may still be sent.
Children's privacy
The Services are not directed at anyone under 13, and we do not knowingly collect information from children under 13. If you believe a child has provided us information, contact us and we will delete it.
Changes to this policy
We may revise this Privacy Policy for operational, legal or regulatory reasons. Material changes will be announced on this page before they take effect, and the date above reflects the current version.
Contact us
Questions or requests regarding this policy can be sent to the Netway team through the callback form on our homepage; we respond as quickly as possible and within any legally required timeframe.
